Control4 Ring Events Driver

Activate The Driver:

Enter the Blackwire license Key into the Ring Events Network Driver. Your license keys are can be found under the My Licenses section of your account.

Driver Activated:

If the driver does not activate make sure you are on the latest version and are properly copying and pasting the key. The key is case sensitive.

Note: License keys must be associated with your dealer account.

Now it is time to add the Pin code. Follow the steps below and then paste the pin code into the Pin Code box.

Ring Pin Code:

1. Open a private / incognito browsing session on your computer. This is very important to ensure the pin code is created for the correct account.

2. Go to https://ring.blackwiredesigns.com this is a special page to create the pin code. The webpage is ring dot blackwiredesigns dot com

3. Click the black button that says Click here to Authorize with Ring.com

Ring Customer Log In:

You will now be on ring.com’s account authentication page

You will need your CUSTOMERS user name and password for their Ring.com Account. After entering the information you will be prompted for a 2 factor authentication code. You will need the customer to provide you the access code generated. This will be emailed or text messaged to them. You also must re-type the password on that page. 

IMPORTANT: Make sure you are using the primary account and not a user account.

Blackwire Pin Code:

You will be prompted to give Blackwire access to monitor the events of the Ring Account. Once you click agree you will be forwarded back to a page with a pin code. This pin code is case sensitive and should be copied and pasted into the driver.

Network Setup Completed:

You should see a quick message under Driver Information that says “devices found :)” then within a few seconds it will say “Monitoring for events”. This means it is now up and running waiting for events from Ring devices.

“Monitoring for events” is the normal operational message you will see all the time.

You need 1 copy of the Events Driver per Doorbell or Camera in the system you want to monitor. If the Ring.com account has multiple devices, this is where you will select which device is assigned to the driver.

The area in red is a drop down where you select which device you want to monitor. Click on the Drop down and select the device. If there are no devices go to the next step. If the device is there select it and press set and skip the next step.

Skip this step if the drop down had your device.

Click on Composer – Connections and then go to either Ring driver and verify that you see them bound together. if the area in red is blank then bind the drivers together.

Skip this step if the drop down had your device.

Go back to System Design in Composer and click on the Event driver. You will see a drop down of any devices on the Ring account. Select the one you want and then click Set.

If for some reason nothing is still showing up go back to the Network driver and click on Utility and in the drop down select “Check Authentication and get Devices” then click Set. This will force the driver to re-check in and register all of the devices on the account.

Go back to the Event Driver and check the drop down. You will now see the devices available on the account. If you still do not see devices please start a chat with support on the bottom right our website.

Programming events is very easy. There are only two events at this time,

• Pressed: Any time the doorbell button is pressed
• Motion: Any time a doorbell or camera detects motion

Select the event you want base programming on then add your programming.

Examples:

• play announcements on distributed audio
• turn on lights or brighten lights based on motion or button presses
• play the Ring motion chime noises on the T3 touch screens

We have made it easy for you to download and use the Ring App Sounds. This zip features the wind chime motion and the doorbell ringing files. Upload these to the Announcement Agent.

You can use the Utility menu for the following features:

Check Authentication and Get Devices: This will tell the driver to check into the Ring server and download all of the devices from the account. If you are having issues with devices showing up in the drop down of the Doorbell driver you will want to use this option

Revoke Authentication and Log Out: This option will delete the pin code from the server and log the driver out of that Ring account. You will need to generate a new key to use the driver again.

Sometimes you may run into an issue that you can not figure out. We have an easy to use Debug feature. Click the Actions tab and then click Blackwire Debug. Once pressed go to the Lua tab. You will see a table with important information.

Ring has updated their iOS and Android apps with a new security Control Center. This area allows you to manager who has access to your account. It is very important to educate your clients so they understand Blackwire will be visible under the Linked Accounts section of the app and if they delete the access the driver will break. 

To verify this press the 3 bars on the top left and then select control center.