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    • 888-316-8921
  • BlackWire RMA Form

    Fill out ALL of the boxes below. Failure to fill out everything will result in a delay of your replacement product being shipped out.
  • Product Information

    Please list the Brand, Model, Serial Number and detailed explanation of the issue with the product. Failure to provide details will result in your RMA request being rejected. Any requests with the word "defective" in the return reason box will automatically be deleted.
  • What is the Blackwire Order number this item was purchased on?
  • BrandModelSerial NumberDetailed Reason For Return 
    NOTE: "Defective" is not a valid return reason. Click the plus sign on the far right if you need to add more products
  • Do you need an advanced replacement?
  • Credit Card Info

    Please provide your credit card information. This is required to send an advance replacement.
  • 3 Digit Security Code from the Back
  • 4 Digit Security Code from the Front
  • Terms & Conditions

  • I guarantee that the product I am sending back are not damaged.

    Damage Definition:
    1. Water Damage
    2. Dust Damage (If the product is full of dirt which caused fans to fail and the product to overheat your warranty is most likely void)
    3. Lighting / Surge / Voltage Overload

    4. Shipping damaged caused by poor packaging
    5. Installation damage IE screw marks, scrapes, scruffs, etc

  • I agree to ship the product back with in 5 business days. Failure to ship the product back will result in your credit card being charged for the advance replacement product. If the card provided declines you authorized BlackWire to charge any previously used credit card. If all cards are declined your account will be put on hold and new orders will not be able to be placed until the amount due is paid.

  • As a reminder you can view the terms and conditions you agreed to when placing your order.

    https://www.blackwiredesigns.com/terms-conditions/

  • If you are using a mobile phone rotate your phone to fit the signature pad
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  • Login
  • Products
    • HDMI Distribution
      • Just Add Power
        • Compatible Switches
        • 4K Inputs
        • 4K Outputs
        • Video Tiler
        • 1080P Inputs
        • 1080P Outputs
        • Accessories
      • AVPro Edge HDMI
        • HDMI Switches
        • HDMI Extender Kits
        • Video Wall & Tiler
        • Integration Tools
        • HDMI Cables
    • Networking
      • Routers
      • Access Points
      • Switches
      • POE Switches
      • 10Gig Adapters
      • Remote System Management
      • Ethernet Over Coax/Copper
      • Power Management
        • Luxul PDUs
        • ConnectSense Smart In-Wall Outlet Pro
      • Cloud Devices
        • Ring Doorbells & Cameras
        • Ecobee Thermostats
        • Rachio Irrigation
    • Speakers
      • Dynaudio
      • ELAC
      • Focal
      • Yamaha
      • Amplifiers & Mixers
        • Audio Mixers
        • Commercial Amplifiers
        • Matrix DSP Amplifiers
        • Distributed Audio Amplifiers
        • Mixer Amplifiers
    • Cables
      • HDMI Cables
      • RCA Connectors
      • Specialty Connectors
      • Banana Plugs
      • Premade Fiber Cable
      • Bulk Fiber Cable
      • Leak Detection & Shutoff
        • Guardian Leak Detection Systems
        • Leaksmart Leak Detection Systems
    • DMX Hardware
      • 24V DMX Controllers & RGB Lighting
      • DMX Engines
    • Access Control
      • CloudNode Gateways
      • Door Controllers
      • Card Readers
      • Credentials
  • Just Add Power
    • Hardware
      • Compatible Switches
      • 4K Inputs
      • 4K Outputs
      • 4K Video Tiler
      • Video Tiler
      • 1080P Inputs
      • 1080P Outputs
      • Accessories
    • Drivers
      • Savant Profile Creation Tool
      • License Key Request
      • Control4 Drivers
      • C4 Video Wall Icons
      • C4 OSD Volume Control
      • RTI Drivers
      • Crestron Drivers
    • Free Setup
      • FREE System Programming
      • Programming Form
  • Drivers & Software
    • Control4 Drivers
      • Blackwire Driver Manager
      • Ring Doorbell Events
      • Rachio Irrigation
      • Icons & Interfaces
      • Security Systems
      • IP Cameras & NVRs
      • T3 Apps
      • Lighting
      • A/V Control
      • Thermostats
      • Utilities
    • URC Modules
      • Ring Doorbell Events
      • Rachio Irrigation Module
      • Savant Profiles
        • J+P Profile Tool
        • RTI Drivers
          • RTI
        • Elan Drivers
          • Elan
    • Developers
      • Blackwire Designs
      • Two Hour Lunch
      • Greenfield Solutions
      • Hop Soft
      • HTI Customs
      • Manfell Services
      • Spin
      • Domaudeo
      • Jooced
      • Requests
        • Driver Development Requests
  • Support
    • Support Docs
      • Ruckus Unleashed Mismatched Firmware
      • Knowledge Base Moved
      • Give Blackwire 4Sight Access
      • Luxul Static Route
      • Araknis Static Route
      • Pakedge RK-1 Static Route
      • Bonjour Browser
      • J+P 3G Audio Adjustments
    • Support
      • Remote Login Support
      • Submit Support Ticket
      • RMA Request
      • Contact Us
  • About
    • About Us
    • Net Terms
    • Premier Partner Program
    • Speaker Authorizations

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