Sometimes we need direct access to a Control4 system instead of using a screen sharing program which can limit our ability to assist you with your project.

You will need your CUSTOMERS 4sight user name and password

Customers Account

Go to https://customer.control4.com/ 

and log in with the CUSTOMERS user name and password.

Click on My Account and then Users & Devices

Click on Link Existing User

Enter the email address you see in the image to the right highlighted in red then click Link

You are finished. 

Click My Account
Click My Account
This is the account name. It is case sensitive. You will enter this in the form below
Ensure the Allow My System to be serviced is checked