This page will walk you through various firmware related processes.  You will also find most firmware downloads here.

Working with enterprise network equipment firmwares is an acquired skill, and every product line has its own unique processes.  Understanding how to upgrade, downgrade, cross grade, and control firmware versions is a critical skill for every installer and network admin.

IMPORTANT NOTES

The current best recommended firmware version for Ruckus Unleashed is 200.12.10.105.100.  Our goal with recommending this firmware is to maximize the stability of your network for as many different client devices as possible.  

We are constantly doing rigorous firmware and configuration testing to find what works best for 95% of our dealer’s most common wireless networking scenarios.  It is possible that there are outliers to these recommended configurations and firmware versions.  Please be sure to check back here regularly for the best recommended firmware versions for your specific Ruckus system.  

ZONEFLEX TO UNLEASHED FIRMWARE CROSS GRADE

This guide will walk you through converting an access point on Zoneflex software to Unleashed. 

Getting started:

Ensure the access point has had about 5 minutes powered up to boot. Do an IP scan with a program like Angry IP Scanner to find the APs IP address then log into it by typing https://ipaddress

Note: you must add an s to the end of http otherwise it will not load. 

  • Username: super
  • Password: sp-admin

Step 1

Click Upgrade not he left side of the screen. 

Step 2

Select Local at the top of the screen

 

Firmware Download

We are hosting Unleashed 200.12.10.105.100 on this page under the Firmware Downloads tab above. If you are using an older firmware click the link below to go to the Ruckus site to download that version.

Note: 200.12.10.105.100 is our current recommended version.

Firmware Download

Once on the page make sure to click the downloads tab to get the list to load properly. 

Note: you will need to setup an account on https://support.ruckuswireless.com (it only takes 20 seconds to setup). If you run into issues downloading the firmware please contact our support. 

Step 3

  1. Click Choose File and select the .bl7 file you downloaded from the Ruckus website
  2. Click Perform Upgrade

Rebooting

The access point will now reboot. This will take time.

Confirmation

Once the software has been loaded a message will confirm it has been loaded. 

Building UL

Building the Unleashed Network message will load showing that it is booting into Unleashed. 

Note: If you are adding this to a system already running Unleashed the AP will adopt into the system and you are done with this guide. If this is going to be a new install then give the AP 6 minutes to fully boot and load Unleashed. Also it would be best to open a private tab when trying to log into the AP for the first time. 

Unleashed Login

For a new installation the AP will load the Unleashed Installation Wizard. Please click the button below to go to our Unleashed Setup Guide. 

Unleashed Setup Guide

Mismatched Firmwares within the Unleashed System

Sometimes Access points ship with different firmwares. Since the unleashed platform requires all access points to have the same firmware, here is a simple guide that walks you through syncing all the firmwares of your access points in your network. 

Let’s get started by logging into the Ruckus AP running Unleashed Master software. 

Select the Admin & Services tab

Update Master AP Firmware

  1. Click on Administration 
  2. Click on Upgrade
  3. Select Local Upgrade
  4. Select Browse and let the firmware upload to the Master AP. NOTE: See important messages below on how to download firmware files from Ruckus. 
  5. When the Firmware is fully uploaded click the blue Reboot button to complete the upgrade process.

 

Updating Member AP Firmware

1. Click on Administration 

2. Click on Upgrade

3. Select Local Upgrade

4. Select Browse under the Preload Image section. Upload the firmware file for your device missing the firmware and then give it a few minutes. NOTE: See important messages below on how to download firmware files from Ruckus. 

IMPORTANT: At the top of the page the Current Firmware Version is listed. We are hosting the files on this page under the Firmware Downloads tab.

Once you upload the new firmware file the Unleashed system will update the access points on older firmware and reboot them this will take a few minutes. Please be patient. 

Unleashed Access Point Firmware