Network Driver Setup
Activate The Driver:
Download the driver ZIP file then unzip both drivers into your Control4 drivers folder and then open Composer.
You will need one copy of the Network driver installed. It is what connects you to the Ring Events server.
You will need to have a BlackWire license key to activate and use this driver. The key is free with purchase of Ring Hardware or you can purchase a license key on our store here.
Enter the license Key
Once the license key has been entered and properly activated you will now see a Pin code box appear.
If the driver does not activate make sure you are on the latest version and are properly copying and pasting the key. The key is case sensitive.
Ring Pin Code:
Now its time to obtain the pin code from Ring.
Open a private browsing session on your computer. This is very important as we have seen pin codes created for previously created accounts.
Then click the black button that says Click here to Authorize with Ring.com
Ring Customer Log In:
You will now be on ring.com’s page
You will need your CUSTOMERS user name and password for their Ring.com Account. Make sure you are using the primary account and not a user account. Then Sign In
BlackWire Pin Code:
You will be prompted to give BlackWire access to monitor the events of the project. Once you click agree you will be forwarded back to a page with a pin code. This pin code is case sensitive and should be copied and pasted into the driver.
Network Setup Completed:
You should see a super fast message under Driver Information that says devices found 🙂 then it with in a few seconds it will say Monitoring for events. This means it is now up and running waiting for event notifications from Ring.
Monitoring for events is the normal operational mode message.
Now its time to setup the Events Driver
The Events driver links to the Network Driver to pull in the Ring Devices. You need 1 copy of this driver per Doorbell or Stickup Camera for each project. If the Ring.com account has multiple devices, this is where you will select which device is assigned to the driver.
You must select the location under the Doorbell property.
The area in red is a drop down. If your driver only has None as the option then you need to check that the 2 drivers are bound together
Click on Connections and then go to either Ring driver and verify that you see them bound together. if the area in red is blank then bind the drivers together.
Now go back to System Design in Composer and click on the Event driver. You will see a drop down of any devices on the Ring account. Select the one you want and then click Set.
If for some reason nothing is still showing up go to the Network driver and click Actions – Check Authorization. This will force the driver to re-check in and register all of the devices on the account. This is done automatically when you setup the driver but sometimes can take a minute or two. Clicking Check Authorization bypasses the wait.
Once you click Check Authorization go back to the Events driver and see if your doorbell is now in the drop down. If it is not please start a chat or call us.
Next steps are setting up your programming event. Click on the Driver Programming tab on this page.