Since 2009, BlackWire Designs, strive’s to be more than a distributor. Through our combined staff experience, hand-picked product lineup, and unmatched sales and support, our goal is to provide you with a partner to help guide you through a rapidly evolving industry.
Our staff is up to date on the needs of installers because we are all former installers ourselves, with more years of combined experience than we care to admit. This industry is our passion and we remain ahead of the technological curve to ensure you’re always ready for what comes next.
With our national footprint and same day shipping on orders you will receive your products fast and efficiently. We offer fantastic shipping programs, many include free overnight shipping!
We are proud to have won the top Platinum level awards for our customer service and fantastic website from Residential Systems Stellar Service Awards 2020
We are also proud we won the Gold prize from 2020 SCN Stellar Service Award for our easy to use website!
Save time & money
The life of an installer is a busy one, and time spent searching for the latest product firmware, drivers and setup guides is money down the drain. All our products ship with the very latest firmware, and many are available with complimentary pre-configuration. So let us sweat the details while you move on to the next job.
Whether you’re working late at night or on the weekend, we have support technicians standing by — each well-versed in our full line-up of products and with extensive experience integrating them into today’s leading automation systems. We provide ourselves on replying to support tickets after hours and on the weekends.
Dealers who purchase products like Just Add Power and AVPro from BlackWire also receive complimentary phone and remote session support after hours and on the weekends in conjunction with our plug and play pre-programming setup of the systems.
BlackWire is the only distributor in the custom installation industry that also develops automation drivers. This allows us to work with manufactures to ensure their devices integrate with the home automation platforms to their best ability. Whether you are a dealer looking for the latest driver or a manufacture looking for assistance with integrating your products into a home automation system, we can help. Our global presence opens up the opportunities to assist manufactures with product distribution and ensuring relevant dealers see their product line.